At WandeRoost.com, customer satisfaction is paramount. If you're not entirely happy with your purchase, you can return it within 14 days of receipt. To be eligible for a return, items must be in their original condition and packaging. Some goods like custom products, perishables, or personal care items are not returnable. Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days. Please note, return shipping costs will be borne by the customer and are non-refundable.
If you receive a damaged or incorrect item, please contact us immediately for a resolution. We strive to ensure the highest quality and accuracy but understand that issues may arise. For these cases, we will cover the cost of return shipping. For any questions or assistance with your return, our customer support team is always ready to help, ensuring a smooth and hassle-free process.